How to set up Hotmail authenticator on a new phone

Whether it’s because of an upgrade, an accident, or just losing it, almost everyone will find themselves with a new phone at some point.

If your previous phone was connected to your organization’s security, you’ll need to re-register your new phone.

Let’s look at how to do it.

To begin, go to aka.ms/mysecurityinfo.

Login with your Microsoft work account.

When prompted to authorize your login with a Microsoft authenticator app, select “sign in another way,” and choose one of your alternate authorization methods, such as having a text message
sent to your new phone.

Please note that if you did not set up any alternative authorization methods, you’ll need to contact your organization’s administrator or help desk to re-register your new phone.

Enter the code from the text message, and select Verify.

Locate the Microsoft Authenticator method, and delete it.

Select Add Method, verify the authenticator app is selected, and choose Add.

Download the Microsoft Authenticator app, select Next, then Next again.

Your monitor will display a QR code.

On your mobile device, tap Add Account, choose Work or School Account, and accept any requested permissions.

Use your mobile device to scan the QR code on your monitor, then select Next.

Return to your mobile device and tap Approve.

Your new device is now registered with your organization.